Privacy Policy | Aurora Behavior Services

Information We Collect

We collect only what is needed to deliver clinic-based ABA services with care and compliance.

Family-provided details such as contact information, preferred schedules, and intake forms
Clinical notes and assessment results created by our BCBAs
Insurance, billing, and payment information required to coordinate coverage
Basic website analytics (pages viewed, device type) to understand site performance

How We Use Information

Information guides therapy planning, ensures safe operations, and keeps communication clear.

Design individualized treatment plans and monitor progress inside the clinic
Coordinate with caregivers, physicians, and payers at your direction
Manage scheduling, billing, and insurance authorizations
Improve our services through internal quality reviews and staff training

Sharing & Disclosure

We only disclose information with your consent or as required by law.

Care team members directly involved with your child’s program
Insurance companies or funding partners supporting therapy
Vetted vendors that provide secure scheduling, billing, or data storage tools
Regulatory bodies when mandated for compliance and safety

Safeguarding Data

We layer technical and procedural controls to keep clinic information secure.

Encrypted data storage and secure devices within the clinic
Role-based access so staff only see the information they need
Routine privacy training and confidentiality agreements for every team member
Incident response and audit processes aligned with HIPAA and Alaska requirements

Family Rights & Choices

Your family stays in control of the information we keep.

Request to review or receive copies of your records
Ask for corrections or add clarifying statements
Limit disclosures to specific parties when possible
Withdraw consent for optional communications or programs

Alaska-specific protections

Alaska extends additional safeguards for health and developmental disability records. We follow state guidance when sharing information with schools, consulting providers, or community organizations, and we document consent for every release. Telehealth sessions use encrypted, HIPAA-compliant tools, and we provide families with tips for creating a private session space at home.

How we protect your family’s information

Our privacy promise